Privacy Policy

1. Who We Are

Bydand Systems Ltd (Company No. SC886008, registered in Scotland) is a UK-based digital agency providing web design, business systems, and digital platform services. We are the data controller for personal data collected through this website.

Contact: hello@bydandsystems.co.uk | +44 7418 316161

2. What Data We Collect

• Name and email address submitted via our contact form
• Message content you provide
• Basic usage data via cookies (pages visited, time on site)
• IP address and browser/device type (collected automatically)

3. How We Use Your Data

• To respond to your enquiries
• To provide and improve our services
• To comply with legal obligations
• We do not sell or share your data with third parties for marketing purposes

4. Legal Basis (UK GDPR)

We process your data under the following lawful bases:

• Legitimate interests — responding to business enquiries
• Consent — for cookies where required
• Legal obligation — where required by law

5. Cookies

We use essential cookies to operate the site and optional analytics cookies to understand how visitors use it. You can accept or decline non-essential cookies via the banner on your first visit. You can also clear cookies via your browser settings at any time.

6. Data Retention

We retain contact form submissions for up to 12 months. After that, data is securely deleted unless we have an ongoing relationship or legal obligation to retain it.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@bydandsystems.co.uk. You also have the right to lodge a complaint with the ICO (ico.org.uk).

8. Third-Party Services

We may use third-party tools (e.g. hosting providers, analytics) that process data on our behalf. These providers are GDPR-compliant and only process data as instructed by us.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.